The Place – elmacan Event Venues is committed to the privacy of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). The Act gives individuals certain rights concerning the privacy of their personal information.
In most cases, you will be asked for your consent if we collect, use, or disclose personal information. Permission may be expressed in writing or implied and may be given to us verbally, electronically, or through your authorized representative. Individuals may withdraw permission to collect, use and disclose their personal information at any time, subject to legal and contractual restrictions and reasonable notice.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account or send a request form, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
(i) Personal information that has been used to make a decision about an individual shall be retained long enough to allow the individual access to the information after the decision has been made.
(ii) Personal information that is no longer required to fulfill the identification purposes shall be destroyed or made anonymous
(iii) Any information will be destroyed within a week of its relevance, unless it can be used for promotional purposes and the individual has granted permission for the information to be retained, in which case it will be securely stored until it’s obsolete or the individual opts out.
The Place – elmacan Event Venues follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Disclosure and Transfer of Personal Information
Under certain circumstances, we may disclose personal information, such as when required or authorized by law or ethical reasons, when an individual has consented to the disclosure, where it is necessary to establish or collect fees, or if we engage a third party to provide administrative services to us, like Internet or other computer services. PIPEDA permits GRR to transfer personal information to a third party, without the individual’s knowledge or consent, if the transfer is simply for processing purposes and the third party only uses the information for the purposes for which it was transferred. The Place – elmacan Event Venues will ensure, by contractual or other means that the third party protects the information and uses it only for the purposes for which it was transferred.
Personal Information Security
The Place – elmacan Event Venues takes all reasonable precautions to ensure that personal information is kept safe from unauthorized access, modification or disclosure. All paper files containing personal information are stored in locked cabinets. Among the steps taken to protect electronic personal information is the use of secure Internet servers, restricted file access, deploying technological safeguards like security software and firewalls, and internal password and security policies.
Access to Personal Information
Individuals may ask for access to any personal information we hold about them. Summary information is available on request. More detailed requests which require retrieval costs may be subject to our normal professional service fees.
An individual’s right to access their personal information is not absolute. We may deny access when denial of access is required or authorized by law, information relates to existing or anticipated legal proceedings, granting access would have an unreasonable impact on other people’s privacy, to protect our company’s rights and property or if the request is frivolous. Certain ethical, procedural and confidentiality rules may prevent access in certain circumstances. If The The Place – elmacan Event Venues must deny a request for information, an explanation will be provided.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
The Place – elmacan Event Venues does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.